Privacy Policy

Last updated: January 2026

Likerd Connect is a self-hosted communication platform based on Chatwoot and operated by Likerd. This service is used internally to manage customer communications such as email and social media messages.

Information We Collect

Depending on the connected channel, the system may process the following data:

• Names, usernames, or identifiers provided by users
• Email addresses or messaging platform IDs
• Message content exchanged through connected channels
• Basic metadata such as timestamps and channel source

How Information Is Used

Collected information is used solely for:

• Responding to messages and inquiries
• Providing customer support or sales communication
• Managing internal communication workflows

Data is not sold, shared, or used for advertising purposes.

Third-Party Integrations

Likerd Connect may integrate with third-party platforms such as Google (Gmail) or Meta (Facebook, Instagram) solely to enable messaging functionality.

Data accessed through these integrations is processed only within the scope required to provide inbox and reply features.

Data Storage

All data is stored on infrastructure controlled by Likerd and is not shared with unauthorized third parties.

User Rights

Users may request access to or deletion of their data by contacting us.

Contact

For privacy-related questions or requests:
Email: privacy@likerd.org